Customer Service Representative (Apprentice) with the German Language

This job is a great way to gain experience in working for one of the fastest growing European tech scaleups

Tipser changes the outlook of buyable content in any shape, type, or form. The highly driven tech-company (launched in 2015) is formed in Stockholm, Sweden (HQ) with offices in Wroclaw (POL) and Barcelona (ESP). As of today, we are more than 50 employees spread over those three countries. 

Tipser is a scale-up tech-company that builds and offers a groundbreaking platform that enables e-commerce on any site, bringing the consumer closer to the brand and the brand closer to the publisher. We aim to be the backbone of future e-commerce. 

Our clients are the major media houses in Scandinavia, Germany, and France. Our international expansion will continue during 2020, more countries will come, and that’s why we need YOU in our Inventory and Merchant Success Team!

Customer Service Representative (Apprentice) with the German Language

Workplace: Poland, Wrocław Rynek

  • As a Customer Service Representative (Apprentice), you are the face and the voice of Tipser by handling any inquiry from both, our Merchants (brands and retailers), as well as from the end-consumers that buy products through the Tipser platform.

You will be a full-time team member of 5 people and your daily tasks will include:

  • Support customers and merchants mainly by email and also by phone.
  • Offering our end-consumers the best possible service and maybe even up-sales? :)
  • Guide and help Merchants navigate on the Tipser Platform. 
  • Stay well-informed on current sales campaigns.
  • Understand the Tipser platform in-depth and make the best of it for our Merchants, as well as the for the end-consumers.  

In this role we think you are:

  • Upper-Intermediate in English, as we are an international team in both offices. 
  • Intermediate in German, since this position will communicate with our German customers.
  • No necessarily experienced in customer service.
  • Communicative, as well as problem-solving and inventive in your daily work.
  • Willing to be part of a working environment where you should be able to manage your time according to the workload yourself.
  • Self-going and happy to pick up any challenges that our Merchants or consumers might have. 
  • Eager to learn and curious about tech/e-commerce, Tipser being a tech-company within e-commerce.

We Offer:

We offer an international working environment where the team is the focus and our passion and enthusiasm for the Tipser-platform are the keys to success. We work flexible hours and try to keep a relaxed and fun atmosphere around the office. We are a creative and driven team and you will be part of creating and optimizing procedures of our daily routines. Our beautiful Wroclaw-office has an amazing location on the market square in the city center. Traveling occasionally will be part of the experience as the other half of the team is located in Stockholm, Sweden. 

We are looking forward to your application!

Or, know someone who would be a perfect fit? Let them know!

Wroclaw

Tipser Office
50-116 Wrocław Directions support@tipser.com View page

Be good. Do good.

Building the future commerce platform is hard work, but we have a great time together and make sure your time is well invested here.

  • Accelerate your skills & development

  • Weekly yoga classes

  • Friday Cava and fun activities

  • Solve meaningful problems

  • Work with the latest technologies & tools

The road ahead

Our vision is to completely transform the intersection of media and commerce on a global scale. 

We’re already operating in several European markets, but we have only scratched the surface of the potential with our technology.

To make the expanding fast into new markets and businesses in a chaotic environments more enjoyable, we try to have a welcoming, open, warm, friendly and relaxed culture in our company. 

We believe in individual ownership and goal settings while collaborating closely within the team. The team is the only asset that matters, and the journey we do together is a big part of life itself. 

Already working at Tipser?

Let’s recruit together and find your next colleague.

email
@tipser.com
  • Axel Wolrath
  • Caroline Köhler Lundmark
  • Filipp Slaouk
  • Jonas Sjöstedt
  • Konrad Zdanowicz
  • Marcus Jacobsson
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