Sales Engineer

We enable commerce at the point of inspiration. Join our journey as we change the future of e-commerce together as a team!
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Tipser, the premier embedded commerce platform is changing the face of e-commerce by enabling consumers to directly transact within native content. At Tipser we believe e-commerce should not be tied to any specific place, app or website. We make any product in the world buyable on any digital surface, with the most streamlined user experience possible. 

Tipser empowers publishers and content programmers/creators to curate products within content and enable immediate transactions.  Beyond working with some of the largest online media companies, we collaborate with social networks and search engines. This makes it possible for consumers to buy goods directly at the point of inspiration, while offering brands a new profitable way of distributing products beyond their usual channels.

By linking retailers and content directly, Tipser jointly serves publishers with improved conversion from an affiliate model and generates a direct sale + customer data for their merchant network.

To make sure we stay ahead of the competition we invest continuously in the latest tech, tools and in up-skilling our team. We automate processes and integrate systems to achieve incredible results. Our goal is to scale up the business fast but only if it’s sustainable growth that takes care of the team.

Our team has doubled in size every year for the past four years and we’re not slowing down. Today, Tipser has a sellable inventory of more than 100 million products and our embeddable e-commerce technology is used by Europe's, and a quickly scaling number of US-based, major media houses to generate a sustainable revenue stream. We have offices in Stockholm, Wroclaw, Barcelona and New York and are continuously expanding to new markets.

 

The Role: 

Tipser is entering a phase of scale where the rate of incoming customers is expected to increase significantly. In order to ensure that we can deliver on this incoming volume, the process of onboarding new customers needs to be optimized for speed and simplicity while ensuring an appropriate level of service.

The Sales Engineer’s primary responsibility is to optimize the technical onboarding lifecycle, from sales to maintenance. Tipser foresees that in the future, 90%+ of incoming customers must be technically self-serviced. The Sales Engineer team is the organ that will drive Tipser towards that goal.

This is a full-time role based in our Stockholm office.

As a Sales Engineer, you will:

  • Lead in all technical aspects of the sales process and answer technical questions from prospects and clients regarding Tipser technology, features, solutions, and applications 
  • Make technical implementation as smooth as possible for the client. This involves meeting the client to set the expectations ahead of implementation, advising and recommending them around any uncertainties they may have and acting as a technical point of contact towards that client until the scope has been achieved
  • Become a trusted advisor for the client and help define their integration strategy
  • Work together with Tipser's Client Success team to plan and ensure that clients' maintenance needs are met in an orderly fashion which does not sacrifice the quality of service towards new clients 
  • Understand the needs of incoming publishers, and feed the relevant product owners with recommendations/requirements on how to improve the technology.
  • Partner directly with global product management teams to prioritize solutions impacting client adoption
  • Become a technical and functional internal expert of our technology, developing a deep understanding of our solution. 
  • Be responsible for completion of technical requirements within RFI/RFPs
  • Create documentation and other material such as FAQ’s or technical decks for incoming clients.
  • Improving existing documentation, such as the developer documentation and the Tipser Knowledge Base.


 

We think that you have: 

  • A university degree in Computer Science or other relevant field 
  • 1 - 2 years of professional experience solutions engineering or in a technical customer facing role
  • Proven ability to present in depth technical knowledge in a commercial and sales-driven setting
  • A service oriented mindset, are customer driven, and able to deliver high quality work without a lot of oversight
  • An analytical mind.  You know how to collect data and how to visualize it
  • Proven knowledge of and working experience in HTML, CSS, and Javascript
  • Knowledge of React and its ecosystem
  • Experience working within a CMS
  • An understanding of web standards, best practices, browser features, limitations and quirks
  • Experience with APIs - how they work and how they talk

A big plus if you have:

  • Basic UI knowledge
  • An understanding of media and marketplaces and preferably e-commerce
  • Experience working in a scale up environment
  • A problem solving mindset 
  • An entrepreneurial, self-driven way of working 

We offer:

  • An international career at a scale-up tech-company with a flexible working environment
  • An opportunity to grow in a company where innovation, boldness and self-leadership are valued
  • A culture that values the idea of hypergrowth with a heart
  • 100+ awesome colleagues around the world; offices in Wrocław, Poland; Barcelona, Spain; Stockholm, Sweden (HQ); and New York City, USA
  • Regular all team retreats, meet-ups, and continued learning opportunities
  • Weekly yoga, and bootcamp classes!
  • Extensive benefits package to include continued learning and development opportunities, generous vacation, and health benefits
  • An office by the water at Blasieholmen, Stockholm
  • Join the journey of a Swedish tech company that is changing the face of e-commerce!




 

 

Tipser is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age. 



To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use Alva Labs assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.

Additional information

  • Remote status

    Flexible remote

We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Tipser AB
111 48 Stockholm Directions tellmemore@tipser.com +46 8 410 344 60 View page

Who we are

Tipser is the leading embedded e-commerce platform that is transforming the intersection of media and commerce on a global scale, enabling consumers to transact directly within content, on every digital platform. We are creating something new and enjoying the ride as we progress continuously.

Life at Tipser

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@tipser.com
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